PRIVACY POLICY

REPPZ

[GOHASHINCLUDE PVT LTD]

Effective Date: [15-09-2026]

This Privacy Policy explains how [LEGAL ENTITY / GOHASHINCLUDE PRIVATE LIMITED (“we”, “us”, or “our”) collects, uses, stores, shares and protects information when you use REPPZ. its website and related services.

1. Scope

This Policy applies to users of REPPZ, including community, fitness, discovery, matching, messaging, profile and related features. By using the App, you acknowledge this Policy.

2. Information We May Collect

2.1 Account and identity information

  • Name, username, email address and mobile number.
  • Date of birth or age information and, where applicable, gender or gender preferences.
  • Profile photograph, biography, interests and other information you choose to publish.
  • Login and authentication information, including information received from Google, Apple or another permitted authentication provider.

2.2 Fitness and profile information

  • Fitness goals, workout preferences, preferred activities, gym preferences and similar information you voluntarily provide.
  • Height, weight, body measurements, workout history or other fitness information if those features are enabled.
  • Any health-related information you choose to provide. We do not require medical information unless a feature specifically states otherwise.

2.3 Location information

  • Approximate or precise location, depending on the permission you grant and the feature you use.
  • Location may be used to show nearby gyms, improve discovery, calculate distance, support matching and provide location-based features.
  • You can manage location permission through your device settings. Some location-based features may not work if permission is denied.

2.4 User-generated content and communications

  • Messages, likes, matches, comments, posts, photos, videos, reports, blocks and other content you submit.
  • Information you provide when reporting another user or contacting support.

2.5 Device, technical and usage information

  • IP address, device type, operating system, app version, language, time zone and general technical information.
  • Crash reports, diagnostics, performance information and app interaction data.
  • Advertising or device identifiers where applicable and permitted.

2.6 Camera, photos and notifications

  • If enabled, camera and photo-library access may be used to let you upload profile pictures or other content.
  • Push-notification tokens may be used to send messages, matches, safety notices, account alerts and other notifications you request or need to receive.

3. How We Use Information

  • Create and maintain your account and profile.
  • Provide fitness-community, gym discovery, matching, messaging and social features.
  • Personalize discovery and recommendations based on the preferences and information you provide.
  • Process reports, blocks, moderation and safety investigations.
  • Provide customer support and respond to requests.
  • Detect, prevent and investigate fraud, abuse, spam, harassment, security incidents and violations of our Terms.
  • Maintain, troubleshoot, secure and improve the App.
  • Measure usage, performance and product quality through analytics and diagnostics.
  • Comply with applicable legal obligations and protect our legal rights.

4. Legal Basis / Consent

Where applicable, we process personal information based on your consent, performance of our service agreement with you, legitimate business purposes, compliance with legal obligations, or other lawful grounds available under applicable law. Where consent is required, you may withdraw it through the available settings or by contacting us, although withdrawal may affect related functionality.

5. Sharing of Information

We do not sell your personal information as a business practice. We may share information only as reasonably necessary to operate and protect the App, including with:

  • Cloud hosting, database, storage, analytics, crash-reporting and infrastructure providers.
  • Authentication, OTP/SMS, email and push-notification providers.
  • Maps, location, gym-directory and similar service providers where a feature requires them.
  • Payment and subscription providers, where applicable.
  • Moderation, security, fraud-prevention and customer-support providers.
  • Professional advisers, auditors or authorities where legally required or reasonably necessary to protect rights, safety or the service.
  • A successor entity in connection with a merger, acquisition, restructuring, financing or sale of assets, subject to applicable law.

Third-party providers are expected to process information only for permitted purposes and to maintain appropriate safeguards. The App may contain links or integrations to third-party services that have their own privacy practices.

6. User-Visible Information

Information you choose to place in your public or discoverable profile, posts, comments or other community areas may be visible to other users. Do not publish information you do not want other users to see. You should never publish another person's private information without permission.

7. Dating, Matching and Community Features

If the App provides dating, matching or social discovery, information such as profile details, preferences, likes, matches and interactions may be processed to provide those features. We do not guarantee the identity, intentions, background, safety or conduct of another user. Please use appropriate caution and report suspicious or abusive behaviour.

8. Sensitive Information

Fitness or health-related information can be sensitive. We encourage you to provide only information necessary for the feature you want to use. We will not intentionally request sensitive information unless it is relevant to an App feature and appropriately disclosed.

9. Cookies and Similar Technologies

Our website and certain services may use cookies, SDKs, pixels or similar technologies for essential operation, analytics, security and, where applicable, advertising. You can manage available cookie or device permissions through your browser or device settings.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including account operation, safety, fraud prevention, dispute resolution, legal compliance and legitimate business records. When information is no longer required, we will delete, anonymize or securely dispose of it in accordance with applicable requirements.

11. Account and Data Deletion

You may request deletion of your account and associated personal data through the in-App deletion option and the external deletion page provided by us. Certain information may be retained where required or permitted for legal, security, fraud-prevention, dispute-resolution, financial or regulatory reasons.

12. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse. No internet-based service can guarantee absolute security.

13. Children's Privacy

[APP NAME] is intended for users who meet the minimum age stated in the App and applicable law. If the App is operated as an adults-only dating service, the minimum age should be set to 18+. We do not knowingly permit children to create accounts where prohibited. If you believe a child has provided information, contact us at [PRIVACY / SUPPORT EMAIL].

14. International Data Transfers

If information is processed or stored in another country, we will take steps required by applicable law for such transfers and use appropriate contractual, technical or organizational safeguards where required.

15. Your Rights and Choices

  • Access or request a copy of certain personal information.
  • Request correction of inaccurate information.
  • Request deletion, subject to lawful retention requirements.
  • Withdraw consent where processing is based on consent.
  • Manage device permissions such as location, camera, photos and notifications.
  • Report misuse or request assistance with privacy concerns.

16. Changes to this Policy

We may update this Policy when our services, technology or legal requirements change. We will post the updated version and revise the Effective Date. Where required, we will provide additional notice or obtain consent.

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